Contact the Zoo Team

Contact Universal Culture about The Abandoned Zoo.

Universal Culture is the home of The Abandoned Zoo. Use this form for general Zoo questions, books and orders, Guided Study, Community, accessibility, privacy, or website help.

Need help right now?

Call 911 for immediate danger or urgent medical help. In the United States, call or text 988 for suicidal thoughts, emotional distress, or a mental-health or substance-use crisis.

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What can we help with?

Choose a topic, then send your message.

Selecting a topic below fills it into the form for you.

Books and orders

Books, downloads, delivery, or refunds

Ask about a title, digital access, delivery, an order, or a refund.

Guided Study

Classes, scheduling, or access

Ask about upcoming guided experiences, scheduling, or accessibility.

Community

Community updates or concerns

Ask about reader circles, future community experiences, or something that happened in a group.

Accessibility

Reading, website, or participation access

Tell us what would make a page, material, class, or communication easier to use.

Privacy and safety

Privacy, pressure, or unsafe conduct

Tell us if someone asked for private information, pressured you to disclose, threatened you, or acted unsafely.

Website help

Broken page or technical problem

Report a broken link, mobile display problem, failed download, or First Gate error.

Send your message

Send your message directly to our team.

You do not need a My Zoo account to contact us. If you are signed in, your message will also appear in your request history so you can keep track of it.

Do not send passwords, full payment-card numbers, bank information, medical records, or legal files through this form.

We will use your email to respond to this request.

Universal Culture

The Abandoned Zoo is part of Universal Culture 72.

Use the form above for Zoo support or email Universal Culture for a written response.